Dear Panera Girl, I have news!

When you saw me a couple months ago you brightened my day with a simple compliment. You looked past my braces to compliment me on my smile that was slightly hidden underneath that hardware. I'm happy to report that I'm now free of braces and loving it!  

In my practice, I strive to treat patients like family, like I'd want to be treated. While my practice is far from perfect, I think we do pretty well. But sometimes I come across someone who really has it all together. My orthodontists, Paul Tran and Kristin George, are examples for me to emulate. My experience as an adult going through treatment couldn't have been better. Literally, I can't think of a single thing that they could have done better! And I'm a critic! I spend a lot of time thinking about the patient experience and how to deliver quality care with compassion and understanding. This is a practice who has it right. It's not just the doctors, it's the whole team who makes it work so well. So, Panera girl, I will be smiling a little more often now!


(formerly crooked teeth) Keith